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Sports
may be a metaphor for life, but in ways you might not expect.
I
was flipping through the radio dial the other day and happened upon
an all-sports station that was embroiled in a discussion of spoiled
superstar athletes. On this particular afternoon, the commentary
from callers and hosts was unanimous. The stars are spoiled, greedy,
and money-hungry.
While
I do not wholly disagree, I do not believe that most good
players are only in the game for the money. I think pride is on
the line. Whether they can hit a ninety mile an hour breaking ball,
run for daylight through hulking linemen, or hit a slap shot into
the net from the blue line, professional athletes are prideful creatures.
The good ones rise to excellence in tight games because it is their
skills honed over years of practice that enable them to achieve.
Their true addiction may be recognition. Not money.
Psychologists
tell us that money is a satisfier, not a motivator. I recall a scene
from James B. Stewarts fine study of insider trading, Den
of Thieves. A young trader complains to Michael Milken that
his annual bonus of $10 million is not enough. For most of us, $10
million is more than we will make in multiple lifetimes.
And even with this young trader, the real reason he was dissatisfied
was not money, but respect.
And
thats what I am getting at. Recognition. Thats
why we do what we do.
Employees
want that pat on the back, the "atta-boy" from the boss
that says they are doing a good job.Yet too many supervisors simply
fail to realize this. In fact, many managers are befuddled when
their best workers quit. Their initial reaction is "I thought
he was happy here." When asked if the manager ever demonstrated
any recognition of the workers effort, the manager usually
shrugs, "I didnt think I had to."
Recognition
is critical to self-esteem. Without it, we feel undervalued, even
insignificant. With it, we feel as the young lover does standing
on the bow of the Titanic--"King of the World."
Money
is nice, sure. But once you establish a basis of monetary rewards,
without the accompanying verbal and social affirmation, the employee
will quickly become disgruntled and ask for more. Eventually, more
will never be enough.
Dont
get me wrong. I dont think anyone should work for less money
than she is worth, but I do agree that money alone cannot motivate.
Motivation emerges from within. It manifests itself as the inner
drive for achievement and yes, recognition.
"The
deepest principle in human nature," writes author and sports
entrepreneur, Mark McCormack, "is the craving to be appreciated."
So,
next time you hear someone bashing superstar athletes, join in,
but remind your fellow talkers that these athletes want more than
big contracts, they want a "pat on the back," too.
And
whats more, you as a loyal fan are entitled to a little "pat
on the back," too. After all, its your patronage that
enables athletes to earn those mega, mega contracts.
So,
give yourself a cheer. You deserve it!
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